Status
Not open for further replies.

Redheart

Monolith Newcomer
Member
Joined:
Sep 15, 2020
Messages:
1
Points:
10

4

Years of Mono

LV
0
 
In-Game Name: Redheart Meeper
Steam Name: zlurker
SteamID: STEAM_0:0:9517594

Date and time of loss (specify the timezone): 8/2/2021 / 7ish PM EST
What happened: The Hit the Road quest bugged out making me have to buy a car twice before it registered .

What do you need refunded: The $10200 I spent on the second car plz.
Evidence: Ask heyitskev he helped me with it.
 

Benpd05

Monolith Pleb
Member
Joined:
Dec 19, 2020
Messages:
94
Points:
17
Awards
2

3

Years of Mono

LV
1
 

heyitskev

Monolith Senior
Member
Joined:
Jun 21, 2017
Messages:
462
Points:
52

7

Years of Mono

LV
0
 
I can confirm that @Redheart requested help due to his quest being bugged. The first thing we did is attempt to put the car back in the garage and get it back out, which didn't seem to fix the bug. I then suggested that he possibly try re-logging and making a bug report on the forums if that didn't fix the issue. Logs show that he purchased his vehicle, auctioned it, and then bought it again in hopes of fixing the quest. (I never instructed the player to buy/auction/re-buy). However, the issue does seem to be legitimate and I personally believe the player should be re-funded.
 

Skojen

Community Manager
Community Manager
Recruitment Team
Forum Moderator
Member
Joined:
Dec 11, 2019
Messages:
899
Points:
67
Awards
1

4

Years of Mono

LV
0
 
Under Review.
 

Skojen

Community Manager
Community Manager
Recruitment Team
Forum Moderator
Member
Joined:
Dec 11, 2019
Messages:
899
Points:
67
Awards
1

4

Years of Mono

LV
0
 
Hello @Redheart,

I will be denying your refund request for the following reason(s);
  • To activate a quest, make you toggle 'focus' on the quest, otherwise, you will not be rewared for any tasks completed. It is not stated in your refund request if you did activate the quest before buying your first vehicle. If this was the issue, then that is your fault.
Denied,
Locked & Moved.
 
Status
Not open for further replies.
Top