Level got reset

[Valentino]

In-Game name: Valentino Wong
Steam name: |WZ| Valentino
Steam ID:STEAM_0:0:185044107

Date and time of loss: Just now I guess
What happened: I haven't been on the server for a while and just now when I came back my level got reset

How much do you need refunded: 41 levels
Evidence:https://steamcommunity.com/sharedfiles/filedetails/?id=1086328290 (I was level 50 I think but I don't have evidence of that)

 

[Lola Meid]

Accepted, we have issued your Refund Request. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact the Server Director or a member of the Community Management team.