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Eggz Frenz

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In-Game name: Max Narwhale
Steam name: EggzFrenz
Steam ID: STEAM_0:0:222199875


Date and time of loss: July 23 2017 around 2:30 AM
What happened: I had to rejoin the server to reduce lag after i lowered my advanced graphics settings and when i joined again my player level was gone, but my stat levels were still there.


What do you need refunded: My player level (level 30)
Evidence: https://steamcommunity.com/sharedfiles/filedetails/?id=1088097306 (in the top right of the screen you see my player level)

The problem with the screenshot last time was that i had it on private, not public.
 

Isla

Monolith Specialist
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Please provide proof of your level now.
 

Eggz Frenz

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In the top right of the screenshot is my level, and i posted the screenshot on my profile.
 

Lola Meid

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@Eggz Frenz You need to give us a link of the screenshot of your level right now (so the level 1 or so).
 

Eggz Frenz

Monolith Newcomer
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Years of Mono

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I didn't know you were talking about my current level, I'm going on monolith right now to get the screenshot, sorry for the misunderstanding.
 

Lola Meid

Monolith Grinder
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Accepted, we have issued your Refund Request. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact the Server Director or a member of the Community Management team.
 
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