Lost factory equipment cause of power failure

[ottogame]

In-Game Name: Eric Monster
Steam Name: ottogame
SteamID: STEAM_0:0:156651847

Date and time of loss: 7:45 am ish (cest)
What happened: I was making guns when my irl apartment got a power failure for around 4 hours.

What do you need refunded: 1 ore crusher, 1 factory furnace, 1 conveyor belt, and 1 storage box.
Evidence: Check logs, You can prob see that I placed down the equipment, but never picked it up.

 

[officernoodles]

Denied, unfortunately you do not meet the criteria we have been provided to accept refund requests. If you feel like this was an error, please contact a Server Director or a member of the Community Management team. In this case scenario the issue was on your side and we do not refund for client side issues.