Lost level 50 police after a game crash

[Salmon]

In-Game name: Salmon Mclovin
Steam name: Salmon
Steam ID: STEAM_0:1:58138838

Date and time of loss: 8/2/17 - ~5:30 am
What happened: My game crashed as I was downloading the new content for Monolith and my rank was reset.

What do you need refunded: My police rank (level 50)
Evidence:

I was in a bank raid with the admin that sent me these logs with the other swat named gru

Logs from an admin:

 

[Lola Meid]

Your evidence does not contribute to the actual refund. Denied, unfortunately you do not meet the criteria we have been provided to accept refund requests. If you feel like this was an error, please contact a Server Director or a member of the Community Management team.