money went poof

[Bancho]

In-Game name: Alexei Sokolov
Steam name: ᶠᵘᶜᵏᶦᶰ ᵘʰʰʰʰʰ
Steam ID: STEAM_0:0:173418825

Date and time of loss: 11:00PM
What happened: withdrew money at the restart - now I don't have anything

How much do you need refunded: $550,000
Evidence: http://steamcommunity.com/sharedfiles/filedetails/?id=1195875559

 

[Aaron]

This will be processed in 24 hours once I'm able to examine the server logs.

 

[Perry]

Denied, unfortunately you do not meet the criteria we have been provided to accept refund requests. If you feel like this was an error, please contact a Server Director or a member of the Community Management team.