Refund Request ( It was a known glitch on the server)

[ClassicClosure ✯]

In-Game name: Jason Lin
Steam name: MingLouTamada
Steam ID: STEAM_0:1:120710993

Date and time of loss: 7/25/2017 , 2:30 Pm EST
What happened: I went to go customize my car on server 2 and place bumper f and rear bumper E on my car and paid 20k and when i left and joined server 1 about 10 mins later and spawn it in on server 1 all my upgrades were gone. ( I spoke to Damon and Rommel and they told me to link them and also told me this is a known issue. )
@Bryan1504 @ChosenDemon

What do you need refunded: $20000 for Front bumper e and rear bumper F
Evidence: None rommel and demon told me to just put it up.

 

[Rommel]

From what me and carbon could tell, and from what ive been told it takes time for server 1 to sync with 2,s data and he left right after buying it, so when he joined and stayed on server 1 it was gone.

 

[Isla]

Denied, unfortunately you do not meet the critera we have been provided to accept refund requests. If you feel like this was an error, please contact a Server Director or a member of the Community Management team.