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MikeNespo

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In-Game Name: Jack Shepherd
Steam Name: MikeNespo
SteamID: STEAM_0:1:57114850

Date and time of loss (specify the timezone): 4/26/22 2:30-2:40
What happened: I went into the casino and started gambling I was winning a lot. I placed 1k bets on individual numbers and landed it twice, so I had 720k winnings. I kept on placing my 5 1k bets on individual numbers and I looked down and noticed I was losing 10k chips every time and then I noticed two balls appeared on the table and it was landing on two separate numbers. I did not have a recording of that incident specifically, but I spent an extra 100k for 10k chips to record it happening as proof which I got recorded then. I feel really stupid to not notice it either. I was pretty much just doing bet after bet until I looked down and realized I lost way too much than I had bet initially.

What do you need refunded: A lot of money, I'd have to check back to my video. (Edit: I checked back at my ATM and looked at my casino video and ive come to conclusion that I lost exactly 1.2 mil I'd like to request at least half since it was unintended money spent while gambling due to a bug.)
Evidence: I can DM a staff member whenever its needed.
Read, understood and followed refund request rules and guidelines?: Yes
 
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DevulTj

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Needs some investigation as this is a lot of money.
 

MikeNespo

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Needs some investigation as this is a lot of money.
I have the video of it broken and the video has a time stamp I believe you can get something from that via the logs.
 

Austin Hunter

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While I cannot verify the integrity of this situation, @DevulTj i can verify after server restarts TWO roulette tables are clipped into one another (noticeable by two casino NPCs) sometimes this causes a bet to be placed on both or one or the other at the same time.

This is an issue we as staff have been deleting one or moving it daily. That being said it is a bug on our end; however, the total profit or loss of Mike I cannot speak for.
 

MikeNespo

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While I cannot verify the integrity of this situation, @DevulTj i can verify after server restarts TWO roulette tables are clipped into one another (noticeable by two casino NPCs) sometimes this causes a bet to be placed on both or one or the other at the same time.

This is an issue we as staff have been deleting one or moving it daily. That being said it is a bug on our end; however, the total profit or loss of Mike I cannot speak for.
If you guys have logs of the casino and atm withdrawals I'm sure we can get an exact dollar amount lost and an agreed upon refund. I have the video of the table glitched and as I said in my request I hadn't noticed until I looked down and saw the damage, so I recorded it after the fact. Hopefully, logs should show a good amount of the evidence.
 

Thanewolfe

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@MikeNespo

When you have the time, please contact me on Discord: Thanewolfe#3057 - we will be able to chat there and go over any evidence together (including logs)
 

Thanewolfe

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After reviewing footage, logs, and other points of reference, I was able to determine that @MikeNespo unintentionally gambled $2,735,000 away to the second table that was set at an amount of 1,000 chips per bet. The amount approved for refund will be that amount subtracted by the amount intended, which was $574,000 at 200 chips per bet.

Total approved: $2,161,000.
 
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