RR

[VICHZ]

In-Game Name: Caleb Neilson
Steam Name: VICHZ
SteamID: STEAM_0:0:97703362

Date and time of loss: 1 December 2018
What happened: I bought the blue underglow for my car and then equipped the stock one to see if it's better to have underglow or not and my blue underglow got locked again even though I already bought it before

What do you need refunded: $30,000
Evidence:

Bought it at 0:04
Used the stock one at 8:20

 

[Rommel]

Your refund request has been denied.
Reason: Your refund request does not meet the guidelines set within our refund request guidelines. We cannot refund for client side issues or mistakes or issues that are not server side or not a result of a confirmed rulebreak. When you choose an option for your car you pay every time you change it, it is not perma unlocked like an accessory. The only exception to this being the engines which prompt and tell you that you may full refund them since they may break the car. Not just cause asthetical changes that dont effect overall performance.