Server Crash Refund Request

[btruly]

In-Game name: Jahson Brown
Steam name: BUSH DID 9/11
Steam ID: STEAM_0:1:54216778

Date and time of loss: Today,3 minutes ago
What happened: Server Crashed

How much do you need refunded: 1 Flask Aupport, 1 Flask Burner,1 Propane,1 Green liquid,2 pistol ammo boxes
Evidence: http://steamcommunity.com/sharedfiles/filedetails/?id=1232431341
https://prnt.sc/ho1gwl
https://prnt.sc/ho1iey

 

[Kweezeee]

In the screenshot with the disconnect message, the fridge is not there anymore.

 

[Rommel]

Your request has been Denied.

Reason: As Kweezeee said before, the fridge is in fact not present during the actual red text even though it was there in the one before. This means that it must have either been picked up or removed in some other manner, which means it wasn't there during the crash itself, as seen in your screenshot with the red text. With the fridge not being eligible for refund the rest of the refund does not meet our requirements to issue a refund. The total value of those items you want refunded above does not equal or exceed the minimum value of $2,500.