In-Game Name: TheHuntedπ
Steam Name: TheHuntedπ
SteamID:
Date and time of loss (specify the timezone): Thursday, April 1, 2021 1:57:34 AM (GMT)
What happened: items lost from server crash before event. It was impossible to pick up items.
What do you need refunded:
1x workbench
1x crafting...
Due to the inherently abusive nature of playing combine, and the limited resources of staff, many infractions are going unhandled. Many people view being combine as a license to abuse whomever they want however they want.
I must say /ooc is no replacement for !help. While *many* helpful people do exist in the community and do respond helpfully in ooc, many people will also respond to requests for help with toxic comments such as "go ask your mom", or "figure it out noob". Not to mention, the now 8 minute cooldown...
As someone who enjoys exploration and immersion, I enjoyed discovering stuff and having to ask random strangers on streeet corners for directions to survive.
I also enjoyed how the unreliable food source that rations provide sparked an economy surrounding poorly grown tomatoes and home-cooked...
Yeah, I won't belabor this point anymore. It seems like that assuming that staff are really doing their best and their contributions can't be adjusted, the only avenue left is more active recruitment and promotion.
However, I still think Triage (or other form of classification) is an important...
While this may be true, Mentors could at least possibly be used to Triage issues. e.g. filter out all the RDM issues so they are addressed first. Building on @ItWasAFlickBro s idea to potentially have a Mentor do more.
So I suggest the kinds of tasks that can expand a Mentor's scope will be...
In that case, maybe the values of Minimum contribution required, or active recruitment of Mentors should be adjusted.
The only other solution I have is maybe, enacting a resolution policy for sits/tickets to ensure they are being resolved in a way that is effecient to a staff member's time...
I don't enjoy bitching about anything, so I don't often do, unless I really care about a topic. In this case, I care about the success or failure of this server. So I feel it worthy to mention that when people talk about longer than 30 mins wait time, they are talking about sometimes 1hour+ wait...
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