Ace Refund

[Ace Carter]

In-Game Name: Ace Carter
Steam Name: The well-known Ace Carter
SteamID: STEAM_0:0:90087726

Date and time of loss: 10mins ago / 15:50 GMT

What happened: i had 3 crab masks in my inventory i equipped 1 and they all vanished out my inventory, i made a report, scottish came to me, i still had one on my head at the time (in the sit) but it didn't show in my inventory, he told me to relog to try and fix it. I came back on and i lost the one on my head too. then i made another report, brusier came along and told me he doesn't see it on my inventory/bank and told me to make a refund request and tag him and scottish.

What do you need refunded: 3 Crab Masks

Evidence:[/B] @SCOTTISH @Brusier

 

[Dobarion]

I cannot confirm all the Crab Masks, I can confirm one though that I saw.

@Brusier - Said he checked and you had all three as there are no transactions logs otherwise. I will let Bruiser confirm the refund.

 

[Brusier]

I can confirm this, I did a sweep of his logs and his inventory and bank, not a trace of a headcrab hat being traded, marketed, or destroyed, only one was equipped then he left, now all three are gone.

 

[Green Gatorade Water Bottle]

Accepted, we have issued your Refund Request. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact the Server Director or a member of the Community Management team.