i lost my money

[Taco]

In-Game name: Juan Diego
Steam name: Taco
Steam ID: STEAM_0:0:100208389

Date and time of loss: 12/16/17
What happend: i tried to change my name and it didnt let me change it to what i wanted and it still took my money

How much do you need refunded: 8,500
Evidence: i dont have any sorry

 

[Realz]

Denied, unfortunately you do not meet the criteria we have been provided to accept refund requests. If you feel like this was an error, please contact a Server Director or a member of the Community Management team.

Without any evidence we cannot accept this