In-Game Name: Dustin Hirschi
Steam Name: Death Merchant
SteamID: STEAM_0:1:50435200
Date and time of loss (specify the timezone): 10/15/2021 @ 10:00 AM EST
What happened: Logged in, discovered level had reset and I couldn't spawn in certain zones. I played for a bit and leveled up as I went. Later, I asked in chat, they said to relog. I relogged and it didn't fix it. I relogged a few more times after that, but level remains the same.
What do you need refunded: My levels
Evidence: videos included below of last recorded level and separate video showing the new current lower level
Read, understood and followed refund request rules and guidelines?: yes
NEW LEVEL Video proof:
OLD (correct) LEVEL Video Proof:
Steam Name: Death Merchant
SteamID: STEAM_0:1:50435200
Date and time of loss (specify the timezone): 10/15/2021 @ 10:00 AM EST
What happened: Logged in, discovered level had reset and I couldn't spawn in certain zones. I played for a bit and leveled up as I went. Later, I asked in chat, they said to relog. I relogged and it didn't fix it. I relogged a few more times after that, but level remains the same.
What do you need refunded: My levels
Evidence: videos included below of last recorded level and separate video showing the new current lower level
Read, understood and followed refund request rules and guidelines?: yes
NEW LEVEL Video proof:
OLD (correct) LEVEL Video Proof:
