LOST NEW HAUNTED HAT

[Tye]

In-Game Name: Tye Shaw
Steam Name: HoneyBadger
SteamID: STEAM_0:0:98877912

Date and time of loss (specify the timezone): 01:40 (rough could have been 41) 25/10/21 BST
What happened: I dropped the new haunted hat to see what it looked like on floor and it just disappeared @The_Ghost tried to look for it but couldnt.

What do you need refunded: 1x Haunted Hat
Evidence: https://streamable.com/urd50u @The_Ghost
Read, understood and followed refund request rules and guidelines?: Yes

 

[GHOST_023]

I can confirm the hat was lost he dropped it on the ground to look at it and it either fell through the map or didn’t get deployed properly i was unable to find it after a good 15+ mins of searching.

(PS. You can get the time it happened by looking at the chat in the clip @Tye )

 

[Arroyo]

Request Accepted, we have issued your refund. When you are next online, please go to the NPC located in the bank to collect your refund. If you find any issues, please contact a Server Director or a member of the Community Management team.

P.S I found a bug with the hat, if you drop it, it completely deletes. That is why you could not find it