Lost ore during restart

[Mr.Jackal]

Ingame- Name: Tom Mowgelfox
Steam Name: Kohacc
Your SteamID: STEAM_0:0:20992816

Date and time of loss (specify the timezone): Around 9.00 AM eastern time
What happened: During the restart I would let my ore finish. When there was about 5-6 minutes left - to the restart - I would pick my stuff up but got the error:
"You can't make any transactions as the server is about to restart"

What do you need refunded: 1 mining furnace, 39 coal ore, 7 titanium bars, 14 titanium ore
Evidence:

https://imgur.com/a/T1MGAmn

- lost stuff

https://imgur.com/a/BjhKLYD

- server restarts now
Read, understood and followed refund request rules and guidelines?: Yes

 

[shain]

Hello,

I will only refund you these items as a one time benefit. Please note next time an server restart occurs, when it reaches the 5 minute mark, all transactions are locked.