Mod shop took all of my money

[Comet]

In-Game name: Joe Budden
Steam name: Comet
Steam ID: STEAM_0:1:103720653

Date and time of loss: 8/6/2017 9:40am EST
What happened: Tried customizing my new car, paid for everything, took my money and didn't receive any of the upgrades I paid for.

What do you need refunded: $44,000
Evidence:

EDIT: Sorry for the static in the background my mic isn't the greatest.

 

[Lola Meid]

Accepted, we have issued your Refund Request. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact the Server Director or a member of the Community Management team.