My rank reset

[UpityDupity]

In-Game name:Bruce Chang
Steam name:Stix
Steam ID:STEAM_0:1:129358430

Date and time of loss:7/31/17
What happened:Lost my rank when I rejoined

What do you need refunded:my rank
Evidence:

http://steamcommunity.com/sharedfiles/filedetails/?id=1085044804

Current rank: http://steamcommunity.com/sharedfiles/filedetails/?id=1085044804

 

[Lola Meid]

@Stix Both of them are your old rank, I need to know what level you are right now so I can put it in the refund bot!

 

[UpityDupity]

@Stix Both of them are your old rank, I need to know what level you are right now so I can put it in the refund bot!

http://steamcommunity.com/sharedfiles/filedetails/?id=1097501888

 

[Lola Meid]

Accepted, we have issued your Refund Request. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact the Server Director or a member of the Community Management team.