Refund after today´s server crash

[Carlos655]

In-Game Name: Charles Rodriguez
Steam Name: Carlos655
SteamID: STEAM_0:1:420414597 [Console given id]

Date and time of loss: Around 15:10 (GMT-3) 23/10/2019
What happened: So i was doing happily my mini market around the spawn, when the server crashed, so the respective screenshots are down here

Steam Community :: Screenshot

Steam Community: Garry's Mod.

steamcommunity.com

Steam Community :: Screenshot

Steam Community: Garry's Mod.

steamcommunity.com

Steam Community :: Screenshot

Steam Community: Garry's Mod.

steamcommunity.com

Summary of lost items

1 Smart tv, 1 Pine log, 150 Wood logs, 2 lobby chairs, [1 Luxury Couch (fall down the map so its not valid)], 4 simple couch, 5 Double Sofa, 4 iron (the screenshot didnt get the info of it), 10 eCola, 6 Hotdogs


Backflare claimed the respective report of the refund, but wasnt able to give my items back, so he told me to do this report

 

[Backflare]

I can confirm the 4x Simple Couches, 5x Double Sofa's, 2x Lobby Chairs, 1x Smart TV, 150x Wood logs, 1x Pine Log, 4x Iron Ore and 10x Ecola as that is what the Picture can confirm was not sold at the time. I do not see the hotdogs but if they are in the image its 6x Hotdogs

 

[Carlos655]

How, the other screenshots dont counT?

Maybe if the logs confirm the other items, if in the logs appears in the first place

 

[Maj.Kat]

Your Refund Request Has Been Accepted. You will only be refunded for the confirmed items. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact me, a Server Director or a member of the Community Management team to provide assistance.