Refund Request [Caused by a Bug]

[KittyKit]

In-Game Name: Angel Galaxy
Steam Name: KittyKit
SteamID: STEAM_0:0:529374931

Date and time of loss (specify the timezone): October 22, 2023. Sometime around 4-5am EST.
What happened: I put some items into a vehicle for storage. But I put the items in, and stored it without closing the vehicles trunk. I think it caused a bug where my items didn't save. I logged out a few minutes later, and when I logged back in, my items were gone from the vehicle.

What do you need refunded: x384 Titanium Ore, x12 - Titanium Bars, x1 Door Alarm

Evidence: https://streamable.com/vzetjs
Read, understood and followed refund request rules and guidelines?: yes

 

[Dobarion]

Dear @KittyKit

Your Refund Request has been approved for the following items below.

• x384 Titanium Ore
• x12 Titanium Bars
• x1 House Alarm

-
To claim the refund, when you are next in-game please travel to the Bank and interact with one of the "Bank & Storage Teller" NPCs, select the last option "I'd like to review my active returns and collections" and then claim. The items will be moved into your inventory. If you have any issues with collecting the refund, please get in touch with a Senior Administrator or above.

Request Accepted,
Thread Locked & Moved.