Refund Request

[DevoTan]

In-Game Name: Enzo Carbone
Steam Name: | HT.S | DevoTan
SteamID: STEAM_0:0:242804458

Date and time of loss (specify the timezone): Roughly 11:00 PM CST
What happened: Guy walked behind the barrier and bought the AR-15 but I didn't get any money from the transaction, which seems to be a common occurrence since it also happened to me yesterday.

What do you need refunded: AR-15 (EoTech, Foregrip)
Evidence:

Read, understood and followed refund request rules and guidelines?: Yes

 

[Thanewolfe]

@DevoTan

What was the price of said marketed item? Also, do you have more video evidence of you marketing the items, or just this clip?

 

[DevoTan]

It was marketed for $12500 but since it was inside the display case even in the full clip you are not able to see it being marketed. Are there logs for marketed items? I am 100% sure I marketed it though. I have had something like this happen before as well, it should be easy to recreate if you wanted to check for yourself since it happened three times in 2 days.

 

[Al límite]

I know this is probably not my area to be posting but thier is a current bug where if you market items there is a chance they can be picked up without purchase

 

[Thanewolfe]

Request Accepted, we have issued your refund. When you are next online, please go to the NPC located in the bank to collect your refund. If you find any issues, please contact a Server Director or a member of the Community Management team.

You have been issued the proceeds from the transaction.

Best Regards,
Thanewolfe