Refund Request

[Aaron]

In-Game name: Aaron Itzkoff
Steam name: Aaron
Steam ID: STEAM_0:0:16350495

Date and time of loss: 09/16/2017 8:05AM EST
What happened: Dragged Pine in a weird direction and it disappeared..

How much do you need refunded: 21 Pine Planks
Evidence:

 

[Lola Meid]

So I heard that this is a known bug, however unfortunately this is below the $ 5.000 value and therefor I have to deny this.
Denied, unfortunately you do not meet the criteria we have been provided to accept refund requests. If you feel like this was an error, please contact a Server Director or a member of the Community Management team.