Refund Request

[shuff]

In-Game name: Rich Larson
Steam name: Shufflinz
Steam ID: STEAM_0:0:61374189

Date and time of loss: 2:02 AM Central
What happened: Server went down unexpectedly

How much do you need refunded: 1 Metal working table
Evidence: http://steamcommunity.com/sharedfiles/filedetails/?id=1170997982

 

[Rommel]

Do you have any evidence of the server crashing at that time other than just proving you have the table?

 

[shuff]

I would have thought it was in the logs that the server had crashed like 4 times over the course of that night. Probably literally about 30 seconds after that picture was taken. I had just thought it was a general sever restart.

Sorry, I'm still kinda new. I thought that screen shot would be enough.

 

[Rommel]

I am sorry about that man but you need to provide a before and after, or one that shows the item when the server was crashing so we can prove that it was lost during a crash. With that being said this request is Denied due to not meeting the requirements set in our refund guidelines. In the future please make sure you get a before and after or one proving the crash did occur so we can help you.