roll back? levels

[Jimmy Veira]

In-Game Name: Jimmy Veira
Steam Name: Randy Smores
SteamID: STEAM_0:0:153858919

Date and time of loss: 10/25/18
What happened: I lost bars i crafted and i got those refunded but im missing 9 crafting levels in the refund i was just wondering if i could still get those

What do you need refunded: 9 crafting levels
Evidence: Logs possibly? it was during the rollback so idk if u have logs

 

[Rommel]

Your refund request has been denied.

Reason: Your refund request does not meet the guidelines set within our refund request guidelines. There is not enough evidence provided to be able to process this report. We would need to have had atleast a before and after of your levels to confirm the rough area where they were at. Logs do not track individual people's increase in levels and when they increased or what they currently are at a given moment in time.