Server Crash/restart

[[AOA] Lyrical]

In-Game Name:Johny Narco
Steam Name: [AOA] Lyrical
SteamID: STEAM_0:1:86217836

Date and time of loss: 3/7/2019 5:30 CST roughly
What happened: I've had a furniture store open for hours. 4 Large metal Shelves, 3 Small metal shelves, 8 or 10 pool tables(dont remember exactly) , normal Tv, 4 Large office tables, and 40 executive desk. I also 2 stack of titanium bars marketed, 1 silver bar stack, 1 steel bar stack, and 1 iron bar stack. also had 5 executive desk i had just deployed at crash/restart. no proof of the marketed items, once again only of when I crashed. Maybe logs will save me :S https://steamcommunity.com/sharedfiles/filedetails/?id=1675930163

What do you need refunded: 4 Large Metal Shelf, 3 Small Metal Shelf 8-10 Pool Tables, normal Tv, 4 Large Office Tables, 45 Executive Desk, 64 titanium bars, 32 silver bars, 32 steel, and 32 iron bars

 

[[AOA] Lyrical]

im gunna edit the post, i forgot i had bars marketed also

 

[[AOA] Lyrical]

@Nitr0us should have evidence, i made a report ingame hoping to collect evidence

 

[Nitr0us]

I can confirm via server logs that the user has lost the following items that were marketed prior to the server crash which occurred yesterday, March 7th:

4x Large Metal Shelf
3 Small Metal SHelf
10x Pool Tables
1x Smart TV
40x Executive Desk
64x Titanium Bars
32x Silver Bars
32x Steel Bars
32x Iron Bars

I can provide screenshots of said logs to a higher-up if needed.

 

[Gregg]

Accepted, we have issued your Refund Request. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact the Server Director or a member of the Community Management team.