server crash

[YaBoiYevin]

In-Game Name: Benji Bradburry
Steam Name: YaBoiYevin
SteamID: STEAM_0:146209436
Date and time of loss: 11:15 pm PST
What happened: server crashed and lost all my equipment.

What do you need refunded: 130k (for factory equipment compensation, i bought a new set), 180 iron ore, 20 iron bars in storage box, 304 coal ore, 64 silver ore, 33 copper bars, 32 iron chunks, 9 pots, 5 soil packs, 2 microwaves, 2 foil machines, approx. 25 foiled hash (had more on floor but cant see it in vid so im not worries about it.)
Evidence:

 

[YaBoiYevin]

hello? its been almost 4 days and im out 130k...

 

[Gregg]

You need to be patient with this refund request. We are looking into Factory refunds.

 

[YaBoiYevin]

You need to be patient with this refund request. We are looking into Factory refunds.

Ok no problem. I just thought this went unnoticed.

 

[Gregg]

Your refund request has been accepted.

We have issued your Refund Request. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact the Server Director or a member of the Community Management team.