Server crash

[Venko Belov]

In-Game Name: Venko Belov
Steam Name: ☭Venko☭
SteamID: STEAM_0:0:88421528

Date and time of loss: 12/4/2019 20:00 EST
What happened: server crash while i do LSD
What do you need refunded:1x fridge,1x chemical bottle,1x burner,1x flask,1 propane and 1x flask burner
Evidence:
https://steamcommunity.com/sharedfiles/filedetails/?id=1711749575 https://steamcommunity.com/sharedfiles/filedetails/?id=1710483035

 

[PMX]

Accepted, your refund was issued.

 

[Venko Belov]

Ok but why I cant take me stuff from bank? (not anything to take on bank refund page )