Server crash

[Matthww]

In-Game name: Matthew Jackson
Steam name: Matthww
Steam ID: STEAM_0:1:73802598

Date and time of loss: December 7 16:15 and 16:29 (UTC+1)
What happened: I just got my license and got a police car and the server crashed this happened twice

How much do you need refunded: $2,000
Evidence:
First time:
https://imgur.com/T2wybZ5

Second Time:
https://imgur.com/uLgPjzL

 

[Johnny183]

Denied, unfortunately you do not meet the criteria we have been provided to accept refund requests. If you feel like this was an error, please contact a Server Director or a member of the Community Management team. You don't meet the minimum refund cost which is $2,500 to be applicable for a refund.