Was caught in a gunfight that got voided and was told by a moderator to make a refund request

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I got caught in the crossfire of a gunfight and filed a report, moderator @Arroyo took the report and voided the situation for me and told me to make a refund report in the meanwhile
I lost (08:26 PM) Arroyo says "X10 Chemical Bottles, x1 HK UMP.45, x8 Chemical Powder, x1 Holster, x1 Kevlar No Helmet,x1 P99."

 

[tazdevil335]

Denied,

Wrong Format