Request Accepted, we have issued your refund. When you are next online, please go to the NPC located in the bank to collect your refund. If you find any issues, please contact a Server Director or a member of the Community Management team.
Kind Regards,
Skojen.
Hi,
Thank you for making a refund request and for the patience too - apologies for the wait as we do take some time tor review these things. We don't allow transfers of information to be switched to another steam account.
Kind Regards,
Skojen.
Hi,
Thank you for making a refund request and for the patience too - apologies for the wait as we do take some time tor review these things. We don't allow transfers of information to be switched to another steam account.
Kind Regards,
Skojen.
Hi,
Thank you for making a refund request and for the patience too - apologies for that as we do take some time tor review these things. After having a discussion with my colleague, we don't allow transfers of information to be switched to another account.
Kind Regards,
Skojen.
Hi,
The link provided isn’t accessible by anyone. This is only accessible to you because it’s a file path to your video from your hard drive.
For security reasons, we will not review/open any evidence unless it is hosted in one of the following platforms:
https://medal.tv/...
Hello @LazerX7,
I am unable to accept your refund request because the link that you provided to your video no longer exists - "That clip does not exist." Feel free to re-submit another refund request with an updated link to your footage.
Denied.
Kind Regards,
Skojen.
Hello @clrexroad3,
"You must provide valid evidence of your items. Statements from others is not valid evidence. This means you must get into the habit of taking screenshots of your inventory, purchases, etc. We do not keep logs for people to use as evidence for a refund request."
I am...
Hi @Trashy4ever,
Thank you for making a refund request. There are some information that I will need before looking into this for you. Can you please copy the format below below and fill in your information for me, please?
Your Previous Steam Account Information:
- Steam Name:
- SteamID:
-...
Request Accepted, we have issued your refund. When you are next online, please go to the NPC located in the bank to collect your refund. If you find any issues, please contact a Server Director or a member of the Community Management team.
Kind Regards,
Skojen.
Hello @adagio,
I have reviewed the footage provided and I have also taken a look at your recent connection log:
[11/03/2024 04:16:59 AM] adagio (STEAM_0:1:526369302) left the server (Disconnect by user.)
It states that you disconnected, not timed out. But I will give you the benefit of the...
You need to upload that video to a video streaming platform.
For security reasons, we will not review/open any evidence unless it is hosted in one of the following platforms:
https://medal.tv/
https://streamable.com/
https://youtube.com/
https://vimeo.com/
https://gyazo.com/
https://imgur.com/...
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