Hi,
The link provided isn’t accessible by anyone. This is only accessible to you because it’s a file path to your video from your hard drive.
For security reasons, we will not review/open any evidence unless it is hosted in one of the following platforms:
https://medal.tv/...
Hello @LazerX7,
I am unable to accept your refund request because the link that you provided to your video no longer exists - "That clip does not exist." Feel free to re-submit another refund request with an updated link to your footage.
Denied.
Kind Regards,
Skojen.
Hello @clrexroad3,
"You must provide valid evidence of your items. Statements from others is not valid evidence. This means you must get into the habit of taking screenshots of your inventory, purchases, etc. We do not keep logs for people to use as evidence for a refund request."
I am...
Hi @Trashy4ever,
Thank you for making a refund request. There are some information that I will need before looking into this for you. Can you please copy the format below below and fill in your information for me, please?
Your Previous Steam Account Information:
- Steam Name:
- SteamID:
-...
Request Accepted, we have issued your refund. When you are next online, please go to the NPC located in the bank to collect your refund. If you find any issues, please contact a Server Director or a member of the Community Management team.
Kind Regards,
Skojen.
Hello @adagio,
I have reviewed the footage provided and I have also taken a look at your recent connection log:
[11/03/2024 04:16:59 AM] adagio (STEAM_0:1:526369302) left the server (Disconnect by user.)
It states that you disconnected, not timed out. But I will give you the benefit of the...
You need to upload that video to a video streaming platform.
For security reasons, we will not review/open any evidence unless it is hosted in one of the following platforms:
https://medal.tv/
https://streamable.com/
https://youtube.com/
https://vimeo.com/
https://gyazo.com/
https://imgur.com/...
Hello @JohnConner235,
After reviewing the video evidence, I have concluded that there are some issues that I did notice from the video, but it wouldn't warrant it enough to be violating server rules - because the vast majority of callouts on the police radio were done when you weren't at the...
Hi,
I can confirm that I was the staff member that claimed @JohnConner235 report in-game. However, the report was not handled in-game due to the video evidence being at least 45 minutes long. I suggested that it would be better to make a player report on the forums for the following reasons...
Hello @camden,
The reported player in the video failed to respond to this player report, as it will now be handled without them.
After reviewing the evidence and getting this confirmed with by Bre, @Mira シ will be receiving 2 Warning Points for Prop Pushing and FailRP.
Player Report Accepted...
@Mira シ
You are mentioned in this player report and you have 24 hours to respond to this or else it will be handled without your input.
In the meantime, I will be verifying this statement with @Bre and I will look further into this.
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