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  1. Shimax ツ

    Lost my mining furnace

    Good Afternoon, @Dorizzo Please see below rule 4 of the Refund Request Rules and Guidelines, As you have not provided any evidence, we cannot process this refund request. In addition, should you decide to open a new refund request adhering to these rules and guidelines, please ensure that...
  2. Shimax ツ

    MRDMER Refund Request

    Good Morning, @Ikon As @DKDiamond has confirmed the items and the situation was valid, the confirmed items have been sent to you. This refund request is now: ACCEPTED When you're next online, proceed to the refunds' NPC located at the bank. Should you need assistance with any stage of this...
  3. Shimax ツ

    Nekuratu Refund Request

    Good evening, @Max Pakinstov Having discussed this with @toohightogame , we have determined that you are eligible for the following item(s): 14 Foiled Hash Unfortunately, no seeds could be confirmed by toohightogame and therefore you are not eligible for their refund. However, this refund...
  4. Shimax ツ

    RR

    Good morning, @Eden305 Having sifted through the relevant player report and checking the evidence provided, I have determined that you are eligible for the following: 96 Coca Seeds These will be sent to you as a result of this refund request. Please take care to ensure that you have enough...
  5. Shimax ツ

    Corrupt Tow Truck Driver

    Good afternoon, This report has been moved back to the Player Reports subforum. The reason(s) for this are listed below: This report features rulebreaks as opposed to police policy or Monolith state law violations. Please be patient and a member of staff will be with you to assist you with...
  6. Shimax ツ

    Refund Request.

    Good morning, @Max Pakinstov Below, see rule 3 of the Refunds Request rules and guidelines. Due to the nature of this request, you require a staff member to verify and confirm your refund requests' validity. As a result of this rule not being adhered to, this refund request has been...
  7. Shimax ツ

    Refund Request

    Good morning, @Max Pakinstov Please see below rules 2 and 3 of the Refunds Request Rules and Guidelines viewable here. The report you linked has not yet been handled, therefore you are not yet eligible for refund. In addition to this, you must follow the format for refund requests. You can...
  8. Shimax ツ

    rdmed

    Good morning, @AkAScottie Before this report (and any others you have open at this time) can be processed, they need to be updated to follow the format. The format can be found here. Many thanks, Shimax
  9. Shimax ツ

    VDM Report Refund Request

    Good morning, @Ikon Having sifted through the attached report, I have determined that you are eligible for the following item(s): x1 ACR-E Your refund will be sent to you and will be available for collection next time you're online. ACCEPTED When you're next online, proceed to the refunds'...
  10. Shimax ツ

    refund

    Good morning, @MooMoo Please see below rule no. 4 of the refund request rules and guidelines: You must provide valid evidence of your items. Statements from others is not valid evidence. This means you must get into the habit of taking screenshots of your inventory, purchases, etc. We do not...
  11. Shimax ツ

    Racism REPORT

    Good evening, After spending the day reviewing the evidence, posts and after having confirmed with relevant staff members what's been said's accuracy, I've come to the following conclusion: User @Fridge was in violation of rule 3.4, as quoted below: 3.4 -- You are not allowed to play music...
  12. Shimax ツ

    Ban Appeal - Jay Hunter

    Good afternoon, After reviewing logs relevant to this situation, this ban will be lifted. From logs, you appear to have respawned then disconnected immediately. You still lost medical bills and didn't affect any RP through doing this. Your ban should be lifted within 10 minutes. If it...
  13. Shimax ツ

    Racism REPORT

    Good afternoon, This report is now UNDER REVIEW Over the next day or so, I will review the evidence provided as well as the messages posted by involved parties. Expect a response soon. Best Regards, Shimax
  14. Shimax ツ

    RR

    Good afternoon, @Takeoff Since Ajace can verify and confirm your eligibility for a refund, your request has been: ACCEPTED When you're next online, please proceed to the refunds' NPC located at the bank. Should you encounter any problems at any stage of this process, feel free to reach out to...
  15. Shimax ツ

    RR

    Good afternoon, @MR.NEX235 Following a review of this refund request's validity, I have determined that you are eligible for refund the item(s) specified above. Therefore, this refund request has been: ACCEPTED When you're next online, proceed to the refunds' NPC located at the bank to...
  16. Shimax ツ

    Rdm refund

    Good morning, @AnslyBuddha Having discussed briefly with The_Ghost_023 and them having confirmed the validity of this refund request, this refund request has been: ACCEPTED When you're online next, please proceed to the refunds' NPC at the bank to receive your refund. If you have any...
  17. Shimax ツ

    Lando PR

    Good morning, @Dimitri Solvak Though it may have been an error, this request should first be processed in the Player Report subforum. To avoid you having to recreate this thread, I will have it moved for you. After this report is processed and if a staff member can verify that you require a...
  18. Shimax ツ

    Refund of my LR-300

    Good evening, @Foxtrot0295 Having discussed with both Lambsauce himself and a couple of members of the Senior Administration Team, we've concluded the following: The area in which the mugging was initiated was no issue, for it was in the middle of the countryside with no bystanders or NPCs in...
  19. Shimax ツ

    Refund of my LR-300

    Hello, This refund request is PENDING FURTHER REVIEW This should not take long, and you should have a closing response within 24 hours. If you do not, feel free to reach out to me. Best Regards, Shimax.
  20. Shimax ツ

    refund refund

    Good evening, @RX55927R11DEZ @Thegamingshain was the staff member to authorize your initial refund, therefore he has been tagged to handle this following refund request. Should you have any concerns or questions in the meantime, feel free to open a forum or discord DM with me to discuss...
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