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We cannot conclude whether a crash occurred or not with the provided evidence. Denied.

Your Refund Request Has Been Accepted. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact me, a Server Director or a member of the Community Management team to provide assistance.

I need you guys both to understand that the raid timer starts at the end of your raid, or when you die due to a raid. When it says you can raid once per hour, it doesn't mean the timer starts at the beginning of a raid, a raid is defined as beginning to end, so the timer would start after the...

I need you guys both to understand that the raid timer starts at the end of your raid, or when you die due to a raid. When it says you can raid once per hour, it doesn't mean the timer starts at the beginning of a raid, a raid is defined as beginning to end, so the timer would start after the...

@gm1003 Please correctly tag the staff member next time with the @ symbol and selecting the correct forum user.

You definitely should not be doing something like this. From your records, I see this is not the first time you have been AFK while doing an action. I hope I can trust you will not do this again and I will lower your ban to 12hours. Another offense related to this will result in a punishment as...

Your Refund Request Has Been Accepted. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact me, a Server Director or a member of the Community Management team to provide assistance.

Your Refund Request Has Been Accepted. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact me, a Server Director or a member of the Community Management team to provide assistance.

In the future please explain what happened so a staff member can recall and confirm the situation. Your Refund Request Has Been Accepted. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact me, a...

You cannot refund for items you "could have had." Your Refund Request Has Been Denied. Your Refund Request Does Not Meet The Provided Guidelines and Criteria. If you feel like this was an error, please contact a Server Director or a member of the Community Management Team.

After Conducting Further Investigation, It Can Be Concluded That Combat Taze Completely Caused You To Be Unsuccessful. Your Refund Request Has Been Accepted. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues...

Your Refund Request Has Been Accepted. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact me, a Server Director or a member of the Community Management team to provide assistance.

Your Refund Request Has Been Accepted. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact me, a Server Director or a member of the Community Management team to provide assistance.

Your Refund Request Has Been Accepted. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact me, a Server Director or a member of the Community Management team to provide assistance.

Your Refund Request Has Been Accepted. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact me, a Server Director or a member of the Community Management team to provide assistance.

I can confirm the following items were lost: 56x Iron Ore, 128x Silver Ore, 40x Gold Ore, 1x Lockpick

@Joey Note: When tagging someone for evidence use the @ sign and type in and select the correct forum user.

I banned you for 3 days for leaving in the middle of a raid. 100% you deserved a ban because I have also punished you in the past for the same exact thing, the only thing different is you didn't rejoin this time. I will give you somewhat the benefit of the doubt and lower your ban. I will only...

I can confirm a player failed to value his life and locked him in the vault, which affected his success, and needs the following items refunded: 1x Scar-H, 2x Kev&Helm 7x S First Aids, 1x Lockpick, 4x L First Aids

Yes, I can confirm that I tried to rent it myself and so did he, and the outlets would not show up. This is probably something that can be fixed with other methods or just by simply adding them.