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@-vG- Tiger Can you please provide proof of you setting your engine back to its stock at the Customs shop. We also cannot unfortunately refund the car, just the engine itself. The rest will have to be done in game.

It has been two days since you were asked to provide evidence of your car being set back to the stock engine, because you have failed to provide any evidence of the purchase, and setting it back to stock your request has been denied. In the future please make sure you have evidence of the...

We are sorry however your refund request does not fulfill the requirements of our refund request guidelines. You request has been denied. Note: The reason behind the denial of your request is because your refund request does not meet our refund requirements. The total value of your goods you...

Your refund request has been Accepted. I will issue a refund for all the items that can be seen within the evidence provided. When you are next online you may claim your refund from the refund teller NPC within the bank. If you have any issues regarding your refund please contact me or a member...

If possible do you have a screenshot that shows the actual server disconnection in the top right?

@Salmon Please provide some evidence of your vehicles engine being set back to stock (A screenshot of the notification that pops up will suffice).

Your refund request has been Accepted. I will issue a refund for all the items that can be seen within the evidence provided. When you are next online you may claim your refund from the refund teller NPC within the bank. If you have any issues regarding your refund please contact me or a member...

Your refund request has been Accepted. I will issue a refund for all the items that can be seen within the evidence provided. When you are next online you may claim your refund from the refund teller NPC within the bank. If you have any issues regarding your refund please contact me or a member...

Your refund request has been denied. Note: I will go ahead and just move this to the denied requests section for obvious reasons.

Your refund request has been Accepted. I will issue a refund for all the items that can be seen within the evidence provided. When you are next online you may claim your refund from the refund teller NPC within the bank. If you have any issues regarding your refund please contact me or a member...

Your refund request has been Accepted. I will issue a refund for all the items that can be seen within the evidence provided. When you are next online you may claim your refund from the refund teller NPC within the bank. If you have any issues regarding your refund please contact me or a member...

Note: I will go ahead and refund the engine with the evidence I have. If the cars top speed is broken get some proof of that (possibly by a video comparing it ingame in our server, and the other in sandbox). Then once you get that you can make another request or possibly talk to community...

We are sorry however your refund request does not fulfill the requirements of our refund request guidelines. You request has been denied. Note: The main reason for the denial of your request is due to the fact that the items you are requesting a refund for (6 plants, soil, and seeds) are...

Due to the glitch being confirmed by the staff member who handled his report confirming the items where in fact glitched, I will go ahead and accept this, and refund for what I can see. Your refund request has been Accepted. I will issue a refund for all the items that can be seen within the...

@alex00 Can you please provide evidence of yourself going back to the customs shop and setting the engine back to its stock mode. (A screenshot of the notification that appears should suffice)

Hello, I need you to show proof of you going back to the customs shop and changing the engine back to stock (a screenshot of the notification that pops up should be sufficient). *Also on a total side note from this video, please do not use discord or forms of external communication on the...

@Onami Can you please confirm or deny this situation?

In order to be able to refund you we need proof that the items are actually lost, such as a screenshot of the server disconnecting you. Denied, unfortunately you do not meet the criteria we have been provided to accept refund requests. If you feel like this was an error, please contact a...

@Bobby Hive I need to receive evidence that you lost items within the next 24 hours, or this request will have to be declined.

Your refund request has been Accepted. I will issue a refund for all the items that can be seen within the evidence provided. When you are next online you may claim your refund from the refund teller NPC within the bank. If you have any issues regarding your refund please contact me or a member...