In-Game Name: Tim Cook
Steam Name: Tim Cook
SteamID: STEAM_0:1:40283833
Date and time of loss (specify the timezone): 1/2/21 @ 2:29 AM EST
What happened:
My Mercedes Box Truck had the yellow underglow upgrade, which was $35000.
I purchased the Stock option, which was the default $0 for underglow.
However, after I purchased the $0 Stock (default) underglow, I did not receive the $35000 back.
I have concrete, solid video showing me walking up to the Mechanic NPC, showcasing that the Mercedes Box Truck did indeed have the $35000 yellow underglow purchased prior, then me purchasing the $0 Stock underglow, below in the Evidence section.
I have also included a additional screenshot of the Box Truck having the underglow as well as the screenshot when I purchased the Stock $0 underglow - although, the video should clearly demonstrate the whole $35k yellow underglow to $0 Stock (default) underglow purchase for my Mercedes Box Truck.
What do you need refunded: $35000.
Evidence:
Read, understood and followed refund request rules and guidelines?:
Steam Name: Tim Cook
SteamID: STEAM_0:1:40283833
Date and time of loss (specify the timezone): 1/2/21 @ 2:29 AM EST
What happened:
My Mercedes Box Truck had the yellow underglow upgrade, which was $35000.
I purchased the Stock option, which was the default $0 for underglow.
However, after I purchased the $0 Stock (default) underglow, I did not receive the $35000 back.
I have concrete, solid video showing me walking up to the Mechanic NPC, showcasing that the Mercedes Box Truck did indeed have the $35000 yellow underglow purchased prior, then me purchasing the $0 Stock underglow, below in the Evidence section.
I have also included a additional screenshot of the Box Truck having the underglow as well as the screenshot when I purchased the Stock $0 underglow - although, the video should clearly demonstrate the whole $35k yellow underglow to $0 Stock (default) underglow purchase for my Mercedes Box Truck.
What do you need refunded: $35000.
Evidence:
Read, understood and followed refund request rules and guidelines?:
