Accessory Refund Request

[Bear]

In-Game Name: Donny Falcone
Steam Name: Bear
SteamID: STEAM_0:0:88021575

Date and time of loss: 4/5/2020
What happened: I bought the Black Balaclava, Black Scarf and Aviator glasses, I got off the server and got back on to see they were missing and it said I had to buy them again.

What do you need refunded: 99,900k
Evidence:[/B] https://steamcommunity.com/sharedfiles/filedetails/?id=2049996544

https://steamcommunity.com/sharedfiles/filedetails/?id=2049996666

 

[Melody]

Your Refund Request Has Been Denied. Your Refund Request Does Not Meet The Provided Guidelines. If you feel like this was an error, please contact a Server Director or a member of the Community Management Team.
Note: We cannot confirm the loss of your cosmetics through screenshots alone. If you can provide video showing your character not owning the cosmetics you can remake this. Please open your inventory in the video as well.