Alex Ardiem Refund Request

[Hisoka]

In-Game name: Alex Ardiem
Steam name: Hisoka
Steam ID: STEAM_0:1:177366272
Date and time of loss: Around 9:35-9:43 Pacific Standard Time
What happened: Server Crashed
How much do you need refunded: 1 M3, 2 Scar-H's, and 2 Ar-15's.
Evidence: This is the picture of the items and then in the top right corner you can see the crash notification. https://steamuserimages-a.akamaihd....388/4CE6801EB0759C57069A64F3F7136D84B740886C/
After the crash I logged back in and the items are gone. https://steamuserimages-a.akamaihd....646/B99D72C68CADE7E84DB340311397566A9D8472B7/

 

[Stuvi]

How can you lose items that are on your bank?

@DevulTj @Flixs

 

[Hisoka]

I was depositing those items and the server crashed literally 5 seconds later

 

[Hisoka]

So it didn't save the items I was depositing

 

[Hisoka]

Can anyone else respond to this?

 

[Kweezeee]

Accepted, we have issued your Refund Request.
When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund.
If you find any issues, please contact the Server Director or a member of the Community Management team.