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MikeNespo

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I am posting this for a friend because his account was banned on the forums
Your Steam Name: {187-TEKnix}
Your Steam ID: STEAM_1:1:20280169
Your Character Name: Matthew Teknix

Ban Length: Perma
Banning Staff Member (@AdminName to mention the staff member): [CFLT] Major Lorne(pmx)

Ban Reason: Charge Back Fraud
Time of Occurrence: N/A
Relevant Evidence: N/A
Additional members involved/witnessing: MikeNespo

Teknix: I am sorry for this happening! It wasn't me that charged the premium back. My mom was going through her charges and charged back not knowing what it was. She came to me after and asked me what it was so I told her it was the payment she made for me. She apologized and I was getting on to explain and find some help on how I can reverse this but I was banned from the server so I went for the forums but I was banned there too. Please help me I have been really enjoying my time here at Monolith and it's been a great stress reliever so please help with the situation. Again I am sorry for the mix up as it was not intentional or malicious in any way.

What I think (Mike Nespo talking here): I have known teknix for some time on the server and he honestly loved playing here and he KNEW about what would happen if he were to ever chargeback and I know that he knows he wouldn't get away with it. So I honestly do believe that it was all a misunderstanding. He even said he would like to donate again if the donation was taken he is willing to re-donate.
 

PMX

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Gurra

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Well, make sure the chargeback is cancelled. We'll take the ban appeal from there.
 

MikeNespo

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@Gurrazor

I and Teknix just spoke. His mom didn't realize the payment that SHE made so she disabled and canceled the card because she thought there was fraudulent activities going on. He was wondering if he can be unbanned for now until a few days when his mom gets a new card. He said if he has premium on the server just take it away until his mom gets a new card. He is sorry about the stress and confusion that has been caused.
 

Stuvi

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Contact Gurrazor via forum PM and/or Discord PM to sort this out.
 
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