Casino table with Server Crash RR

[Quitsdrop]

In-Game Name: John Williams
Steam Name: Quitsdrop
SteamID: STEAM_0:0:93749204

Date and time of loss: 8:10 PM CT
What happened: Server crashed, I won with ~455 chips on 00. I had 430 (my last amount of money divided by 2) and my usual betting amount (25 chips) on 00 and won.

What do you need refunded: 455 chips is ~ $4,500, $4,500 x 36 (00 multiple) is 162000, minus $750 which is what I had left on the table in 25 chip bets ($250)
Evidence:[/B] https://steamcommunity.com/profiles/76561198147764136/screenshot/784121005867922371

 

[Quitsdrop]

Also, just to add this: Not even sure if you guys are allowed to refund this type of request, I wouldn't exactly expect you to. If you can't, I suppose that's fine, I have 10k left to gamble (pls help am do have addiction).

 

[Melody]

Your Refund Request Has Been Denied. Your Refund Request Does Not Meet The Provided Guidelines. If you feel like this was an error, please contact a Server Director or a member of the Community Management Team.
Note: This single screenshot is not enough evidence, we cannot see how much you put down on the board. In the future if possible video would be better