Fourth weapon lost on relogging

[Tyla]

In-Game Name: Tyla Hardy
Steam Name: Tyla
steamID

STEAM_0:0:40916295

Date and time of loss: 2018-09-15
What happened: Previously have had 3 m1911 pistols vanish from my inventory when relogging but did not have evidence, staff have suggested that I was maybe being killed when loading into game. It has happened again today but I had the foresight to screenshot my inventory beforehand for once.

What do you need refunded: Desert Eagle x1
I've been told to keep my items stored whenever I play when spoke to staff previously, but this time I got disconnected from the server abruptly.

 

[Gregg]

Were you disconnected due to a client-side or a server-side issue

 

[Gregg]

@Tyla

You have 24 hours to respond

 

[Tyla]

Server crashed @Gregg

 

[Rommel]

@Tyla Do you have a screenshot that shows the red text from the crash or anything that can confirm it did crash on that day? If not it may be ok since I do remember talking to you about the guns, but I just need to make sure.

 

[Tyla]

@Bryan1504 No, all I took was the screenshot beforehand of my inventory. If it's not sufficient proof then I'm more than happy to just close the request, I've progressed quite a bit since I first made it so it's not a game ending loss.

 

[Tango]

Your refund request has been denied.

Unfortunately you do not meet the criteria we have been provided to accept refund requests. If you feel like this was an error, please contact a Server Director or a member of the Community Management team.