Hat refund

[peepeesuck7]

Format: In-Game Name: Kaio Ken
Steam Name: Kakarot
SteamID: STEAM_0:0:141330911
Date and time of loss: 30 minutes ago
What happened: Bought a hat for 25k and after restart it unequipped and is forcing me to purchase it again
Evidence:

 

[itz_coffee]

We will not refund any cosmetics or the money to buy them until this issue is looked at by our development team to prevent unnecessary refunds as this could still be a visual glitch. Until then, you can make a refund request again

We apologize for any inconvenience, but this is denied