Haunted hat refund

[Credence]

In-Game Name: Credence universe
Steam Name: My Bloodline Ended In a Cumsock
SteamID: STEAM_0:1:80871829

Date and time of loss (specify the timezone): 5:35am GMT
What happened: I dropped the haunted hat and it deleted itself. after i made a sit i was told that theres a bug that deletes the haunted hat when dropped.

What do you need refunded: Haunted hat
Evidence: https://streamable.com/w0r12m
Read, understood and followed refund request rules and guidelines?: yes

 

[Arroyo]

Request Accepted, we have issued your refund. When you are next online, please go to the NPC located in the bank to collect your refund. If you find any issues, please contact a Server Director or a member of the Community Management team.