Hooded clothing not able to be purchased?

[Wesley]

For some reason, hooded clothing category is colored and red and I'm unable to purchase any of it. Am I doing something wrong?

 

[Che'f Boyarte]

For some reason, hooded clothing category is colored and red and I'm unable to purchase any of it. Am I doing something wrong?

You need to change your character's appearance at townhall for those cosmetics some models are not able to equip them.

 

[Wesley]

You need to change your character's appearance at townhall for those cosmetics some models are not able to equip them.

Ohh okay. Thanks man