I lost items due to server crash

[Picky]

In-Game Name: Luke Ryder
Steam Name: Picky
SteamID: STEAM_0:0:130366996

Date and time of loss (specify the timezone):
What happened: April 8th at around 3:40 CST

What do you need refunded: 18 Steel Bars, two stacks of coal ore, and one stack of iron bars
Evidence: https://medal.tv/clips/48921996/d1337z6LGKFW http://prntscr.com/117lwor
Read, understood and followed refund request rules and guidelines?: Yes

 

[Aspect]

I will refund you 11 steel bars, 2 iron bars, and 105 coal ore because you did not lose some of your items that were used in the video.
Request Accepted, we have issued your refund. When you are next online, please go to the NPC located in the bank to collect your refund. If you find any issues, please contact a Server Director or a member of the Community Management team.

Best Regards,
Aspect