Jeff dogz refund request

[Dope]

IDK if this is the right place to post this or yall can even help me but might as well post it and hope for the best.

In-Game name: Jeff Dogz
Steam name: Dope
Steam ID: STEAM_0:0:78646614

Date and time of loss: about 2:00PM est on server 2 on the 10th aka today
What happened: I was making titanium bars and out of no where my lvl reset to 1 and I wasnt able to make them any more, titanium is lvl 75 and my metalworking was lvl 99 the max lvl.

How much do you need refunded: 99 lvls for metalworking
Evidence:
After: http://steamcommunity.com/sharedfiles/filedetails/?id=972669776
Before: http://steamcommunity.com/sharedfiles/filedetails/?id=972671063

 

[Dope]

Everytime I switch servers the stats come back but go away after like 10-15mins

 

[Dope]

okay its gone for good now

 

[Justin The Ungrateful]

Maybe there should be a manual sync button so you can maunally save your player data before exiting the server, would that help?

 

[Dope]

nvm I guess i just regrinded out the lvls

 

[Aesthetics]

Accepted, we have issued your Refund Request. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact the Server Director or a member of the Community Management team.