Kyle Lasky Refund Request [URGENT]

[Kyle Lasky]

In-Game name: Kyle Lasky
Steam name: Xeyo
Steam ID: STEAM_0:0:53661566

Date and time of loss: 14/07/2017 - 23:30GMT
What happened: At 20:30 (the first screenshot) you can see that I had over $160k, I proceeded to buy a 6.5k radio, change my clothes to ones I already owned and then later was farming, enjoying the new radio with friends and ran out of seeds so I went over to the groceries store to get some and only had 12k (as you can see in the second screenshot)
I am unsure if this is a common bug but this one made me insta triggered.

What do you need refunded: $148515 (Approx.)
Evidence:
SS1 - https://i.gyazo.com/c268a99816707e15d15d5e6326514d29.jpg
SS2 -

As of time of posting, the second piece of evidence has not fully processed, but im posting this as soon as i can so that it can be recovered as i am mega triggered.

 

[Kyle Lasky]

In addition!
I have someone elses bank data...
http://imgur.com/a/dBcT8 NEW
https://gyazo.com/6d3f27a1144ce8f1b1f35cdc6c579493 OLD

 

[Kyle Lasky]

@Hazza

 

[Lola Meid]

First of all, the beginning of the video there's a fort made out of stone. That is not allowed just to cover up your farm.

Second, We need some time to investigate this through the logs because it is a huge amount of money. So if you bare with us some time. I understand it is frustrating to lose this amount of money, but it is a lot and needs to be taken care with precision (This does not mean the thread is being declined or accepted, it remains open for further investigation).

 

[Kyle Lasky]

First of all, the beginning of the video there's a fort made out of stone. That is not allowed just to cover up your farm.

Second, We need some time to investigate this through the logs because it is a huge amount of money. So if you bare with us some time. I understand it is frustrating to lose this amount of money, but it is a lot and needs to be taken care with precision (This does not mean the thread is being declined or accepted, it remains open for further investigation).

I really appreciate you taking the time to help <3

oh and the stone is not to cover the base it was to stop a couple vdmers who kept driving through a large group of farmers from that angle.

 

[Lola Meid]

I really appreciate you taking the time to help <3

oh and the stone is not to cover the base it was to stop a couple vdmers who kept driving through a large group of farmers from that angle.

No problem! And I understand that could be annoying but you need to follow the standard protocol and make a report out of it or rent a house. Building props is not allowed regardless the context.

 

[Kyle Lasky]

Absolutely, I apologise for not following the standard procedures I was trying to act on my feet creatively, Won't happen again.

Thanks for taking my report, let me know if there is anything I can do to help.

Thanks

 

[Lola Meid]

Accepted, we have issued your Refund Request. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact the Server Director or a member of the Community Management team.