Levels reset.. again

[Valentino]

In-Game name: Valentino Wong
Steam name: |WZ| Valentino
Steam ID: STEAM_0:0:185044107

Date and time of loss: 24th of july 2017 (Just now)
What happened: I joined the game and my levels got reset

What do you need refunded: 41 levels
Evidence:
NOW: http://steamcommunity.com/sharedfiles/filedetails/?id=1088510006
BEFORE: http://steamcommunity.com/sharedfiles/filedetails/?id=1086328290

Note: This already happened once earlier and it got accepted: https://monolithservers.com/forums/threads/levels-reset.3218/ by @Perry

 

[Isla]

Accepted, we have issued your Refund Request. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact the Server Director or a member of the Community Management team.