Loss of Player level

[Dipski]

In-Game name: Lex Prebos
Steam name: Dipski Lipski
Steam ID: 76561198353343528

Date and time of loss: July 17 2017
What happened: I logged on and for some reason I went from player level 46 to player level 1. I need it back ASAP so I can use the jobs and buy stuff,

What do you need refunded: 46 player levels
Evidence: I have a screenshot I have 81000 dollars and I obviously wouldn't have that much money and still be at player level 1.
http://steamcommunity.com/profiles/76561198353343528/screenshot/833580911957800009

 

[Lola Meid]

Your refund request is lacking evidence. I need proof (screenshot or video) of anything regarding your player level you had before, I will give you time to edit this or I will deny it. @Dipski Lipski

 

[Dipski]

@Lola Meid Could a picture of a skill level or something prove cause I don't expect to lose my player level for no reason so I don't take screenshots of it all the time.

 

[Dipski]

I've seen other people's level requests get approved with the same type of proof I used. I don't want to have to grind back up and not be able to use a majority of jobs and buy a good amount of things, for something the server is at fault for.

 

[Perry]

Denied, unfortunately you do not meet the criteria we have been provided to accept refund requests. If you feel like this was an error, please contact a Server Director or a member of the Community Management team.