Lost heist bag and money (this is a different server crash refund request)

[Fine & Fresh Doggo]

In-Game Name: Randy Fox
Steam Name: Dr. Brotato: M.D. in Spuds
SteamID: STEAM_1:1:21044776

Date and time of loss: 8:30pm 2/12/18
What happened: Server Crashed was doing a heist and it crashed, just bought a bag. It was my first heist too lol.

What do you need refunded:
1 2 slot heist bag
1 $750 dollar roll

Evidence:

 

[Rommel]

Your refund request has been Accepted. I will issue a refund for all the items that can be seen within the evidence provided. When you are next online you may claim your refund from the refund teller NPC within the bank. If you have any issues regarding your refund please contact me or a member of community management for support regarding any issues you may have.

Note: I will not be refunding the money roll as it was not something you owned but something you could have had (and due to that fact you could loose it regardless of a crash), the bag however will be refunded.