Monocoin glitch

[xs.ar]

In-Game Name: Ferdinand Boe
Steam Name: the brown james
SteamID: STEAM_0:1:8074631, 76561197976414991

Date and time of loss (specify the timezone): around 11:10pm MST 7/30/21
What happened: Spawned in, didnt see the balaclava equipped I bought earlier that day. Went to the store to try and equip it and all it said was that I had to buy it. I bought it again but had to waste 200 monocoins on something that was supposed to only be 100

What do you need refunded: 100 mono coins
Evidence:

Read, understood and followed refund request rules and guidelines?: Yes

 

[Arroyo]

Hello,

When it comes to cosmetics, in the future if you bought a cosmetic and equip it. Then later you don’t see that cosmetic, just rejoin the server as it is a glitch that happens. It might take a few times but it just means data didn’t load correctly.

Nevertheless, this is something for @PMX and @Gurra to look at.

 

[Gurra]

Please contact me and @PMX on Discord.

Gurra #6538

 

[Arroyo]

Any status of this?

 

[PMX]

Person failed to reach out on discord. Locked & moved.